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Beauty Club FAQs

What is Beauty Club?
Beauty Club is a loyalty reward scheme in which you’ll receive 3 points for every £1 spent on any beauty product purchased in-store. When you reach 500 points, you’ll get a £5 voucher to redeem on beauty products in-store.

How can I pick up a card?
Cards are available from any counter in the Beauty Department in-store.

How do I register my card?
A member of staff in the beauty department will give you a short form to fill out in-store, once completed hand back to the member of staff and they will register your card for you.
Upon sign up, you will automatically receive 250 points. You will not be able to redeem your points if your card isn’t registered.

When will I be able to spend my points?
When you have earnt 500 points you will qualify for a £5 voucher which you can redeem in-store. Voucher statements are emailed out every 3 months.

What can I redeem my points against?
All beauty products (beauty treatments, where applicable, are exempt).

When will I receive my vouchers?
Voucher statements are emailed every 3 months.  If you have collected 500 points or more, you will receive your voucher(s).

What do I do if my card has been lost, stolen or damaged?
Contact our beauty department and let us know as soon as you can, we will issue you a new card and transfer your points.

Do Beauty Card vouchers expire?
Yes, each voucher is valid for 6 months from the point of issue.

Can I collect points on all beauty products?
You can collect points on all beauty products, beauty treatments at Eye Candy Brow Bar are excluded. Ask in-store for more details

If I return an item, what happens to my points?
Your points will be deducted from your card.

What happens if I forget to use my card?
Please bring your receipt back to the counter in-store and we can add the points on to your card.